General Terms and Conditions for Use of the National‑Wolf Website

  1. Definitions
    1.1 Website: national‑wolf.com (“the Site”).
    1.2 User/Customer: A visitor or person shopping or registering through the Site.
    1.3 Goods or Products: Goods offered and sold through the Site.
  2. Acceptance of Terms
    By using or purchasing from the Site, you automatically agree to be bound by these Terms and Conditions. If you do not agree to them, please do not use the Site or place any orders.
  3. Registration and Account
    3.1 You may be asked to provide correct and complete information upon registration.
    3.2 You are responsible for maintaining the confidentiality of your account information, and any activity occurring through it is your sole responsibility.
    3.3 The Site reserves the right to suspend or delete your account in the event of suspicious or infringing activity.
  4. Ordering and Payment
    4.1 You can place orders through the Site interface.
    4.2 Prices are displayed in local currency (such as EGP). Taxes or shipping fees may be added depending on the location.
    4.3 Only available payment methods are accepted, and approval is required before order completion.
  5. Shipping and Delivery
    5.1 Orders are processed and dispatched according to the geographical service area shown on the “Shipping” page.
    5.2 Estimated delivery times are approximate and not guaranteed.
    5.3 If the originating address changes or delivery is no longer required, the order will be treated as a return reference.
    5.4 Risk in the item passes to you from the time it is delivered to the carrier or warehouse, as indicated.
  6. Return and Exchange Policy
    6.1 The return and exchange period extends to 30 days from the delivery date.
    6.2 The item must be in its original condition, unused, and in the original packaging with all accessories.
    6.3 Certain items, such as perishable products, health products, gift cards, and downloadable software, are not acceptable for return.
    6.4 Only partial refunds apply in the following cases:

If the item is used or incomplete.
If the product (such as a CD/DVD/software) has been opened.
If the order is placed after 30 days from delivery.
6.5 You will receive a refund within a reasonable period of time after receiving and inspecting the returned item.

  1. Intellectual Property
    7.1 All content available on the Site (text, images, logos, designs) is protected by intellectual property rights.
    7.2 No part of the content may be copied, republished, or distributed without express written permission from the Site.
  2. Permitted Use
    8.1 You may not use the Site or its services for any illegal or harmful purpose.
    8.2 You may not tamper with, upload viruses, or use fake data.
    8.3 The Site reserves the right to suspend or block users who violate these Terms.
  3. Limitation of Liability
    9.1 The Site does not guarantee continuous, error-free, or uninterrupted downloads.
    9.2 We do not guarantee that the content will be free of color variations or errors in product descriptions. Compensation is subject to consumer law.
    9.3 The Site shall not be liable for indirect losses such as business interruption or lost profits.
  4. Amendments
    The Site reserves the right to amend these Terms at any time. Any changes will be posted on the Terms and Conditions page, and your continued use constitutes implied acceptance of them.
  5. Governing Law and Jurisdiction
    These Terms shall be construed and governed by the laws of the United Arab Emirates, and any disputes shall be subject to the competent courts in Dubai, UAE.
  6. Contact
    For inquiries or legal requests, you may contact us via:

Email: info@national-wolf.com